Política de envío

Amocart Trading LLC

At Amocart Trading LLC, we are committed to providing safe, reliable, and efficient delivery services for all orders placed through our store. We understand the importance of receiving your products on time and in excellent condition, and we work with trusted shipping partners to ensure a smooth delivery experience.

Order Processing & Handling

All orders are processed and prepared for shipment within 1–2 business days after payment confirmation.

Our shipping operations run Monday through Friday, excluding weekends and public holidays. Orders placed during weekends or holidays will be processed on the next business day.

Processing times may occasionally vary during periods of high order volume, severe weather conditions, or unforeseen operational delays.

Shipping Carriers

To ensure secure and trackable delivery, we partner with reliable shipping and freight providers, including:

UPS
FedEx
Specialized Freight Carriers for oversized, heavy, or palletized items

The shipping method used depends on the size, weight, and handling requirements of the purchased product.

Shipping Coverage

We currently provide shipping services throughout the continental United States.

At this time, we do not ship to:

P.O. Boxes
Certain remote or restricted regions

Customers must provide a valid physical street address during checkout to avoid shipment delays or cancellations.

Estimated Delivery Times

After an order has been shipped, customers will receive a shipment confirmation and tracking information through the applicable sales platform or email notification.

Estimated delivery times:

Small to Medium Items: Usually delivered within 3–5 business days after shipment
Large or Freight Shipments: May require additional transit time and scheduled delivery appointments

Delivery estimates are not guaranteed and may vary due to carrier operations, weather conditions, customs processing, regional limitations, or other factors outside our control.

Freight & Large Item Deliveries

Large furniture, equipment, or freight shipments may require:

Scheduled delivery appointments
Signature upon delivery
Customer availability during delivery windows

Customers are responsible for ensuring that the contact phone number provided during checkout is accurate and reachable for delivery coordination purposes.

Tracking Information

Once your order has shipped, tracking details will be provided so you can monitor shipment progress.

Please allow carriers time to update tracking information after shipment confirmation has been issued.

Delivery Delays

While we strive to deliver all orders within estimated timeframes, Amocart Trading LLC is not responsible for shipping delays caused by:

Carrier disruptions
Weather conditions
Customs or inspection delays
Incorrect shipping information
Force majeure events or circumstances beyond our control

Damaged or Lost Shipments

If your order arrives damaged or appears lost during transit, please contact us promptly through the appropriate customer support channel with your order details and supporting photos (if applicable).

We will work with the shipping carrier to investigate and assist in resolving the issue as quickly as possible.